Welcome to Koolpak
Koolpak has been manufacturing Hot & Cold therapy products for over 20 years and we are still considered to be the UK’s leading manufacturer. The Koolpak brand is regarded to be the market leader and one of the only recognised brands in the Sports and First Aid industry.
All our class lla devices meet all the strict requirements of the European Medical Device Directive, and our class l devices meet all the strict requirements of the European Medical Device Regulation. (Our class lla devices will comply to the Medical Device Regulation in 2023) By July 1st 2023, all Koolpak Medical Devices will be both CE, and UKCA compliant. The CE mark is still recognised within Great Britain until 1st July 2023.
Koolpak is also a member of the British Healthcare Trades Association (BHTA) and we adhere to a Code of Practice to ensure that our customers get the correct advice and guidance about our products that they may require.
Our products are regularly used by medical professional in both Private and NHS hospitals and our Instant Ice Pack is regularly used at NHS Blood donation centres across the country, as they are deemed perfect for patient aftercare.
We are extremely proud to be working in partnership with St John Ambulance, to whom we have supplied dual branded Koolpak/St John Ambulance Instant Ice Packs to for over 10 years.
The Team Sport First Aid Kit has received endorsements from the RFL, who are the UK rugby football league governing body, and by several County Football Associations throughout the UK.
Our products can be found in Retail and Pharmacy outlets throughout the UK, and they are also available on Amazon platforms in the UK and throughout Europe.
Considered to be one of the UK’s leading suppliers of First Aid Supplies, we provide our Trade customers with extremely competitive prices. Our products are exclusively available through the wholesale distribution network, and unlike many of our competitors, we do not sell direct to the end user.
Koolpak is renowned for its service and commitment to customer care, and our highly trained sales team are always available to help. We offer a next day delivery service, where possible on non palletised orders received before 4pm. All palletised orders are delivered within 3 days.
All Koolpak Instant Ice and Instant Hot Packs are fully compliant with ISO13485:2016, and are CE certified under SGS Belgium, our notified body. Unlike many other products on the market, our Koolpak medical devices are fully CE compliant.
Instant Ice and Hot Packs are used for treating a wide range of soft tissue injuries, therefore these products must be certified as Class IIa Medical devices and accredited to ISO13485:2016, as required by Medicines & Healthcare Products Regulatory Agency (MHRA).
If an Instant Ice Pack or an Instant Hot Pack does not show a CE mark and authority number, then they’re NOT suitable for medical or therapeutic use.